Administrative Assistant – Independent Living

Position Description

We are seeking an engaging and customer-focused Administration Assistant to support the operations and functions of our Independent Living Services at Adventist Retirement Plus – Capricorn. This position is responsible for various ILU administration duties and reports directly to the Operations Manager.

Qualifications & Experience required for this role include:

• Certificate III in business administration desirable
• Sound working knowledge of Microsoft Word, and Excel
• Previous experience in the Aged Care Industry desirable
• Minimum 5 years experience in Administration
• Strong focus on excellent Customer Service
• Experience in Client Management desirable

Skills / Attributes required for this role include:

• Highly developed interpersonal and communication skills – verbal and written.
• Ability to liaise with a wide range of internal and external clients.
• Motivated to high achievement in role responsibilities.
• Ability to work autonomously.
• Work well in a team environment.

Requirements

• Assistant to
  • Operations Manager
• Direct client contact and general duties
  • ILU Office
• Assist with Maintenance Admin (as and when required)
• Prepare / Complete and manage all documentation for
  • Incoming residents
  • Outgoing residents
• Assist ILU Residents Committee (as and when required)
• Assist ILU residents with various tasks and requests (as and when required)
• Maintain residents’ files (electronic)
• Lodge maintenance request into database system on behalf of residents
• Attend to residents’ queries and complaints and assist to resolve.
• Attend to residents’ units on emergency calls. Liaise with ambulance as needed.
• Support Admin team as and when required (various roles)
• Liaise with Admissions officer on residents’ transition from Independent Living to Residential Aged Care
• Assist public walk-ins with enquiries re Independent Living Village
• Police check required.
• Current flu vaccination required.

Written applications to include a cover letter, resume, and contact details for two nominated referees.

General inquiries and applications may be forwarded to:

Further information:

• Care Manager
• 150 Rockhampton Road
• YEPPOON QLD 4703
• P 07 4939 2801
• F 07 4939 2803

The appointing body reserves the right to fill this position at its discretion and close applications early.