Administrative Assistant – Independent Living

Adventist Retirement Plus - Capricorn

Position Description

We are seeking an engaging and customer-focused Administration Assistant to support the operations and functions of our Independent Living Services at Adventist Retirement Plus – Capricorn. This position is responsible for various ILU administration duties and reports directly to the Operations Manager.

Qualifications & Experience required for this role include:

  • Certificate III in business administration desirable
  • Sound working knowledge of Microsoft Word, and Excel
  • Previous experience in the Aged Care Industry desirable
  • Minimum 5 years experience in Administration
  • Strong focus on excellent Customer Service
  • Experience in Client Management desirable

Skills / Attributes required for this role include:

  • Highly developed interpersonal and communication skills – verbal and written.
  • Ability to liaise with a wide range of internal and external clients.
  • Motivated to high achievement in role responsibilities.
  • Ability to work autonomously.
  • Work well in a team environment.


  • Assistant to
    • Operations Manager
  • Direct client contact and general duties
    • ILU Office
  • Assist with Maintenance Admin (as and when required)
  • Prepare / Complete and manage all documentation for
    • Incoming residents
    • Outgoing residents
  • Assist ILU Residents Committee (as and when required)
  • Assist ILU residents with various tasks and requests (as and when required)
  • Maintain residents’ files (electronic)
  • Lodge maintenance request into database system on behalf of residents
  • Attend to residents’ queries and complaints and assist to resolve.
  • Attend to residents’ units on emergency calls. Liaise with ambulance as needed.
  • Support Admin team as and when required (various roles)
  • Liaise with Admissions officer on residents’ transition from Independent Living to Residential Aged Care
  • Assist public walk-ins with enquiries re Independent Living Village
  • Police check required.
  • Current flu vaccination required.

Written applications to include a cover letter, resume, and contact details for two nominated referees.

General inquiries and applications may be forwarded to:

Further information:

  • Care Manager
  • 150 Rockhampton Road
  • YEPPOON QLD 4703
  • P 07 4939 2801
  • F 07 4939 2803

The appointing body reserves the right to fill this position at its discretion and close applications early.